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Blog

Tolexo- Web based Mini-CRM (Cloud Executive -C2C)

The complete agent-client communication of Tolexo is
managed through the Web based Mini-CRM platform
provided by Sanketik.

The agents reach out to the client assigned to them by
initiating a call through the Web based CRM by
selecting the client’s number on the web panel or
inputting the client’s number in a text box provided on
the panel.

The call is two way- one call is placed on Agent’s
number and the other on Client’s number.

Upon successfully picked, the calls are patched and
their recording and call logs are maintained and
displayed on an online panel.

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